About Us

About Us

About Us

ABOUT US

PALMWOODS VETERINARY CLINIC

Palmwoods Veterinary Clinic is a locally owned and operated business that has served the area for the past 20 years. Brett took over the business in November 1998 when it was a small and humble vet clinic serving only a few customers.

Brett took several measures to grow the company, such as improving the facilities, offering a wider range of pet and animal care services and ensuring the needs of every customer were met to the best of our ability.

Palmwoods Veterinary Clinic has been open for more than 26 years, since December 1992. Such experience not only gives us the ability to diagnose pet injuries and illnesses better, but it offers us a level of credibility with our clients that others cannot match.

ABOUT US

PALMWOODS VETERINARY CLINIC

Palmwoods Veterinary Clinic is a locally owned and operated business that has served the area for the past 20 years. Brett took over the business in November 1998 when it was a small and humble vet clinic serving only a few customers.

Brett took several measures to grow the company, such as improving the facilities, offering a wider range of pet and animal care services and ensuring the needs of every customer were met to the best of our ability.

Palmwoods Veterinary Clinic has been open for more than 26 years, since December 1992. Such experience not only gives us the ability to diagnose pet injuries and illnesses better, but it offers us a level of credibility with our clients that others cannot match.

PASSION FOR ANIMALS

Brett bought into the veterinary business because of his long-standing passion for working with and helping animals. He was raised on a large piece of farmland with many animals grazing and living around him. This instilled a great deal of responsibility in Brett, as he understood that it was up to him and others to ensure those animals were kept in the best possible condition.

His fascination with science and health, along with his love for animals, came together in his career as a veterinarian. He has not looked back, establishing Palmwoods Veterinary Clinic as the “go to” location for treatment or general pet care consultations.

PALMWOODS VETERINARY CLINIC BUSINESS PRIORITIES

  • Providing excellent personal care: We understand your pets are prominent members of your family. We care for your pets as we would our own.
  • Excellent client care: We do our best to make you feel comfortable, and we promise we will treat you and your animals with respect and empathy.
  • High quality veterinary services: We make every effort to maintain an excellent standard in the services and treatments offered by our qualified vets and nurses.
  • Excellent veterinary knowledge: As a team, we endeavour to keep up to date with the latest veterinary knowledge and techniques. Our vets and nurses regularly attend conferences, workshops and seminars.
  • Superb communication: We strive to provide you the latest information relating to your pet by articles, newsletters and reminders. We regularly benefit you and your pets with promotions related to health issues and treatments.
  • Community education & care: We educate the community about responsible pet ownership through programs like petpep.
  • State-of-the-art equipment: Our equipment is serviced and updated regularly.
  • Providing excellent personal care: We understand your pets are prominent members of your family. We care for your pets as we would our own.
  • Excellent client care: We do our best to make you feel comfortable, and we promise we will treat you and your animals with respect and empathy.
  • High quality veterinary services: We make every effort to maintain an excellent standard in the services and treatments offered by our qualified vets and nurses.
  • Excellent veterinary knowledge: As a team, we endeavour to keep up to date with the latest veterinary knowledge and techniques. Our vets and nurses regularly attend conferences, workshops and seminars.
  • Superb communication: We strive to provide you the latest information relating to your pet by articles, newsletters and reminders. We regularly benefit you and your pets with promotions related to health issues and treatments.
  • Community education & care: We educate the community about responsible pet ownership through programs like petpep.
  • State-of-the-art equipment: Our equipment is serviced and updated regularly.

OUR TEAM

Palmwoods Veterinary Clinic is run by a six to eight person team. We have three full-time vets, which allow our clients to receive a broad range of expert care when they bring in their pets or wish for a vet to come out to their farm location for a health check-up.

OUR TEAM

Palmwoods Veterinary Clinic is run by a six to eight person team. We have three full-time vets, which allow our clients to receive a broad range of expert care when they bring in their pets or wish for a vet to come out to their farm location for a health check-up.

MEET THE TEAM

Dr Brett Stone
Practice Owner (Bachelor of Veterinary Science (Hons)

Brett is the Principal Veterinarian who has been caring for pets and farm animals of Palmwoods and surrounding areas since 1993. He has owned Palmwoods Veterinary clinic since 1998. Brett and the Palmwoods Vet team aim to provide the best veterinary care in medicine, surgery and wellness preventative healthcare for your animals. He qualified as a veterinarian in 1992 with First Class Honours. He is a member of the AVA, The Small Animal Veterinary Association and the Equine Veterinary Association. Brett has a special interest in farm animal medicine and small animal orthopedic surgery. He is also a chicken enthusiast—breeding a variety of chicks including his two favourites, the Black Australorp and Gold Laced Wyandotte.


His farm is a sanctuary to chickens, horses, a sweet Maremma X named Chloe and a Longhaired Feline named Indigo. In his spare time, you'll find Brett and his boys out on their motorbikes and working on them around the farm. Brett has a weakness for Chihuahuas—small in size with lots of personality!

MEET THE TEAM

Dr Brett Stone
Practice Owner (Bachelor of Veterinary Science (Hons)

Brett is the Principal Veterinarian who has been caring for pets and farm animals of Palmwoods and surrounding areas since 1993. He has owned Palmwoods Veterinary clinic since 1998. Brett and the Palmwoods Vet team aim to provide the best veterinary care in medicine, surgery and wellness preventative healthcare for your animals. He qualified as a veterinarian in 1992 with First Class Honours. He is a member of the AVA, The Small Animal Veterinary Association and the Equine Veterinary Association. Brett has a special interest in farm animal medicine and small animal orthopedic surgery. He is also a chicken enthusiast—breeding a variety of chicks including his two favourites, the Black Australorp and Gold Laced Wyandotte.

His farm is a sanctuary to chickens, horses, a sweet Maremma X named Chloe and a Longhaired Feline named Indigo. In his spare time, you'll find Brett and his boys out on their motorbikes and working on them around the farm. Brett has a weakness for Chihuahuas—small in size with lots of personality!

MEET THE TEAM

Dr Brett Stone
Practice Owner (Bachelor of Veterinary Science (Hons)

Brett is the Principal Veterinarian who has been caring for pets and farm animals of Palmwoods and surrounding areas since 1993. He has owned Palmwoods Veterinary clinic since 1998. Brett and the Palmwoods Vet team aim to provide the best veterinary care in medicine, surgery and wellness preventative healthcare for your animals. He qualified as a veterinarian in 1992 with First Class Honours. He is a member of the AVA, The Small Animal Veterinary Association and the Equine Veterinary Association. Brett has a special interest in farm animal medicine and small animal orthopedic surgery. He is also a chicken enthusiast—breeding a variety of chicks including his two favourites, the Black Australorp and Gold Laced Wyandotte.

His farm is a sanctuary to chickens, horses, a sweet Maremma X named Chloe and a Longhaired Feline named Indigo. In his spare time, you'll find Brett and his boys out on their motorbikes and working on them around the farm. Brett has a weakness for Chihuahuas—small in size with lots of personality!

A microchip is about the size of a grain of rice and injected under your pet’s skin. It can be done right after their birth or during a regular consultation. The microchip is embedded with a code unique to your pet and is the most effective form of permanent identification. This code is placed onto a national computer database, so it is particularly useful in the return of lost pets. They can also assist where the ownership of an animal is in dispute. In some states of Australia, microchipping your pets is compulsory.


If a pet is ever lost and is handed in at a veterinary clinic or animal shelter, a microchip scanner is passed over the animal to reveal the unique code. The vet or animal shelter can then refer to the database to identify the name, address and phone number of the owner so that they can be reunited.

Dr Jennifer Robinson
Veterinarian (Bachelor of Veterinary Science)

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

Dr Jennifer Robinson
Veterinarian (Bachelor of Veterinary Science)

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

Cushla
Senior Surgical Nurse (B.App.Sc (Vet Tech)

Our jack-of-all-trades Cushla is never far away when an interesting case comes running through the door. She is a highly qualified member of our team, having completed a degree in Veterinary Technology at the University of Queensland in 2006 and a Certificate IV in Veterinary Nursing. She thrives while working under pressure, utilising her skills caring for critical patients and providing the highest standard of care for each pet on their road to recovery.

She is our nurse guru and innovator, with over ten years of dedication to keeping us organised and well-grounded. Cushla has a soft spot for scruffy, smiley pups! These guys always get extra treats and hugs.

Cushla
Senior Surgical Nurse (B.App.Sc (Vet Tech)

Our jack-of-all-trades Cushla is never far away when an interesting case comes running through the door. She is a highly qualified member of our team, having completed a degree in Veterinary Technology at the University of Queensland in 2006 and a Certificate IV in Veterinary Nursing. She thrives while working under pressure, utilising her skills caring for critical patients and providing the highest standard of care for each pet on their road to recovery.

She is our nurse guru and innovator, with over ten years of dedication to keeping us organised and well-grounded. Cushla has a soft spot for scruffy, smiley pups! These guys always get extra treats and hugs.

A microchip is about the size of a grain of rice and injected under your pet’s skin. It can be done right after their birth or during a regular consultation. The microchip is embedded with a code unique to your pet and is the most effective form of permanent identification. This code is placed onto a national computer database, so it is particularly useful in the return of lost pets. They can also assist where the ownership of an animal is in dispute. In some states of Australia, microchipping your pets is compulsory.


If a pet is ever lost and is handed in at a veterinary clinic or animal shelter, a microchip scanner is passed over the animal to reveal the unique code. The vet or animal shelter can then refer to the database to identify the name, address and phone number of the owner so that they can be reunited.

Sonia

Sonia has been nursing for 3 and half years. Inspired by her two fur babies and her love for small and large animals, she has always wanted to become a Veterinary Nurse and has just qualified with her Cert IV Vet Nurse. She is passionate in her nursing care, and there is nothing that makes her happier than seeing a pet that's been critical, reunited with their families.

Cushla
Senior Surgical Nurse (B.App.Sc (Vet Tech)

Our jack-of-all-trades Cushla is never far away when an interesting case comes running through the door. She is a highly qualified member of our team, having completed a degree in Veterinary Technology at the University of Queensland in 2006 and a Certificate IV in Veterinary Nursing. She thrives while working under pressure, utilising her skills caring for critical patients and providing the highest standard of care for each pet on their road to recovery.


She is our nurse guru and innovator, with over ten years of dedication to keeping us organised and well-grounded. Cushla has a soft spot for scruffy, smiley pups! These guys always get extra treats and hugs.

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

Sonia

Sonia has been nursing for 3 and half years. Inspired by her two fur babies and her love for small and large animals, she has always wanted to become a Veterinary Nurse and has just qualified with her Cert IV Vet Nurse. She is passionate in her nursing care, and there is nothing that makes her happier than seeing a pet that's been critical, reunited with their families.

Sonia has been nursing for 3 and half years. Inspired by her two fur babies and her love for small and large animals, she has always wanted to become a Veterinary Nurse and has just qualified with her Cert IV Vet Nurse. She is passionate in her nursing care, and there is nothing that makes her happier than seeing a pet that's been critical, reunited with their families.

Catherine

Catherine has been a vet nurse for 15 years. She brings a wealth of knowledge from a variety of backgrounds including large animals + exotics. She shares her home with Pippin, a boisterous mini poodle, and a rather opinionated domestic short haired called Delta.

Catherine

Catherine has been a vet nurse for 15 years. She brings a wealth of knowledge from a variety of backgrounds including large animals + exotics. She shares her home with Pippin, a boisterous mini poodle, and a rather opinionated domestic short haired called Delta.

A microchip is about the size of a grain of rice and injected under your pet’s skin. It can be done right after their birth or during a regular consultation. The microchip is embedded with a code unique to your pet and is the most effective form of permanent identification. This code is placed onto a national computer database, so it is particularly useful in the return of lost pets. They can also assist where the ownership of an animal is in dispute. In some states of Australia, microchipping your pets is compulsory.


If a pet is ever lost and is handed in at a veterinary clinic or animal shelter, a microchip scanner is passed over the animal to reveal the unique code. The vet or animal shelter can then refer to the database to identify the name, address and phone number of the owner so that they can be reunited.

Melissa

A coast resident for 30 years, Mel's love for animals saw a career change to Vet Nursing 8 years ago. She shares her home with a boofhead, handsome Labrador and four fluffy bum chooka girls.

Catherine

Catherine has been a vet nurse for 15 years. She brings a wealth of knowledge from a variety of backgrounds including large animals + exotics. She shares her home with Pippin, a boisterous mini poodle, and a rather opinionated domestic short haired called Delta.

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

Melissa

A coast resident for 30 years, Mel's love for animals saw a career change to Vet Nursing 8 years ago. She shares her home with a boofhead, handsome Labrador and four fluffy bum chooka girls.

Polly

Polly is a passionate and caring Cert IV Vet Nurse, who has been nursing small and large animals back to health for the last 7 years. "I love my job here at Palmwoods Vets, and being part of an awesome team". Originally from London England, Polly has been here in Australia for 11 years with her husband, two daughters, 2 Labradors, 6 guinea pigs, fish and a cockatiel. Her speciality is critical care, and she will love and care for your babies as if they are her own.

Polly

Polly is a passionate and caring Cert IV Vet Nurse, who has been nursing small and large animals back to health for the last 7 years. "I love my job here at Palmwoods Vets, and being part of an awesome team". Originally from London England, Polly has been here in Australia for 11 years with her husband, two daughters, 2 Labradors, 6 guinea pigs, fish and a cockatiel. Her speciality is critical care, and she will love and care for your babies as if they are her own.

A microchip is about the size of a grain of rice and injected under your pet’s skin. It can be done right after their birth or during a regular consultation. The microchip is embedded with a code unique to your pet and is the most effective form of permanent identification. This code is placed onto a national computer database, so it is particularly useful in the return of lost pets. They can also assist where the ownership of an animal is in dispute. In some states of Australia, microchipping your pets is compulsory.


If a pet is ever lost and is handed in at a veterinary clinic or animal shelter, a microchip scanner is passed over the animal to reveal the unique code. The vet or animal shelter can then refer to the database to identify the name, address and phone number of the owner so that they can be reunited.

  • How can I stop my dog from barking?

    The answer depends on why your dog is barking—is it in your presence or absence? Is it a sign of a behavioural problem? Many dogs will bark for attention, and if food or reward is given, the behavior is reinforced. Therefore, the first step is not to give attention to your barking dog. If the barking is caused by passing pedestrians or other stimuli, you may need to keep your dog in the backyard or inside.


    Using a halter and lead, you can stop a dog barking by pulling on the lead which closes the mouth and distracts the dog. As he stops barking, give the ‘hush’ command. There are some anti-barking devices available, such as the Aboistop Collar that emits a spray of citronella each time the dog barks and is sufficiently unpleasant to deter most dogs. Some dogs only require the collar for a couple of weeks to stop barking, although others will require training as well since they learn when the collar is on or off. Distractions such as loud noises (loud whistles, stones in a can) that result in silence that is then rewarded.

  • How can I housetrain my puppy?

    New puppies can be housetrained within a few days with careful supervision, consistent commands and rewards. Puppies will go to the toilet after waking up and after eating. Give your puppy the positive reinforcement required by giving a reward in the form of food or lavish praise.


    Even if he or she makes a mistake, never punish, as it will make the matter worse. The dog will likely become anxious and wait to go to the toilet when you are away. If a reprimand is needed, a loud ‘no’ is sufficient to distract the puppy so that you can then redirect it to the correct area. When you cannot supervise your puppy, such as during the night, confine him to a secure area that contains his bed and toys and an area covered with paper for his toilet.

  • How can I stop my puppy from biting?

    Biting and mouthing are normal when puppies play with other dogs. However, biting humans should be discouraged as it can lead to bigger problems as your dog gets older. Male puppies are especially likely to use it to establish dominance over family members, so stop the behaviour before a real problem emerges. Try not to engage in rough play such as tug-of-war games as they can lead to dominance problems.


    Transfer biting behaviour onto toys and chewing objects, and praise the puppy when he uses the toys. When puppies are small, their biting and mouthing isn’t painful, so owners tend to allow it. If a puppy is biting you, say ‘no’ once and withdraw play and attention. You and all members of the family need to be immediate and consistent for the training to work. If there continues to be a problem, you may need to leave the room in order to withdraw attention.


    Punishment is often ineffective and can serve to reinforce the aggression or cause the puppy to become anxious, fearful or perhaps more excited. Distraction such as loud noises (a shake can be filled with pebbles, air horn, or loud whistle) can be effective. A head halter and lead is useful as pulling the lead closes the mouth while you say ‘no’. Withdraw play until the puppy has quietened down, then praise. As with other training lessons, control and leadership over your puppy make learning much faster and longer lasting. Establish dominance over the puppy and start obedience training early. Ensure all family members are consistent and assertive in their training.

  • How do I clean my dog’s ears?

    Checking and cleaning your dog’s ears, preferably once a week, is an important part of the grooming routine and helps prevent excess wax build-up and ear infections. If you suspect your dog already has an ear problem, you should consult your veterinarian straight away for correct diagnosis and treatment. Any discharges, unpleasant smells, redness, pain, swelling, excess scratching or rubbing of the ears may indicate an ear infection or other problem.


    Ears can be simply cleaned by using an ear cleaning solution provided by your vet. Ear cleaners remove excess moisture, wax and debris from the outer ear canal. Only use products specifically for dogs and avoid medicated products unless advised by your vet. Hold up the earflap and dribble a few drops into the ear canal. Massage gently at the base of the ear (you will hear a squelching sound as you do so) to work in the solution. Stop if this appears to be painful to your pet and consult your vet. Repeat with the other ear. Use cotton wool to wipe away any excess solution, and to clean out any wax or debris. Use your forefinger and only clean as far as it will naturally reach to avoid hurting the eardrum.


    Never use cotton buds as they can damage the sensitive lining of the ear canal or perforate the eardrum.

  • Why does my dog have bad breath?

    Dental disease is one of the most common problems affecting dogs and cats today. In humans, tartar builds up if we do not remove it by brushing. Likewise in animals, tartar builds up if it is not removed by chewing on raw bones or other gnawing toys. Tartar then develops into a visible hard, yellow mineral build up. Then the gums recede from around the teeth, and other supporting structures for the teeth are weakened, leading to tooth infections, tooth loss and bad breath. This process is called periodontal disease.


    Apart from tooth problems, periodontal disease can also affect general health as bacteria are released into the bloodstream through the inflamed gums and can lodge in places like the kidneys and heart valves, causing problems in these sites. Therefore, mouth health is important for your pet’s overall health and longevity. If there is a significant tartar build up or inflamed gums (gingivitis), your dog will need ultrasonic scaling by your vet, which needs to be performed under an anaesthetic.

Polly

Polly is a passionate and caring Cert IV Vet Nurse, who has been nursing small and large animals back to health for the last 7 years. "I love my job here at Palmwoods Vets, and being part of an awesome team". Originally from London England, Polly has been here in Australia for 11 years with her husband, two daughters, 2 Labradors, 6 guinea pigs, fish and a cockatiel. Her speciality is critical care, and she will love and care for your babies as if they are her own.

Jenny is our all-rounder—a patient, proficient and reliant veterinarian. Large animals, farm animals, small animals and wildlife. Jenny has previously owned a practice and brings an immense amount of knowledge to the team. Jenny defines exceptional horsemanship. Equine patients are at ease with her calming presence, and owners appreciate her extensive knowledge of equine biomechanics. Also, Jenny is also skilled in the art of acupuncture therapy in small animals (dogs & cats) and horses. She is only too happy to spend the time required with owners to discuss any concerns or queries they may have. She is innovative, improvises and brings a fresh approach to medical treatment. For unfathomable Jenny, no task is too challenging!

  • How can I stop my dog from barking?

    The answer depends on why your dog is barking—is it in your presence or absence? Is it a sign of a behavioural problem? Many dogs will bark for attention, and if food or reward is given, the behavior is reinforced. Therefore, the first step is not to give attention to your barking dog. If the barking is caused by passing pedestrians or other stimuli, you may need to keep your dog in the backyard or inside.


    Using a halter and lead, you can stop a dog barking by pulling on the lead which closes the mouth and distracts the dog. As he stops barking, give the ‘hush’ command. There are some anti-barking devices available, such as the Aboistop Collar that emits a spray of citronella each time the dog barks and is sufficiently unpleasant to deter most dogs. Some dogs only require the collar for a couple of weeks to stop barking, although others will require training as well since they learn when the collar is on or off. Distractions such as loud noises (loud whistles, stones in a can) that result in silence that is then rewarded.

  • How can I housetrain my puppy?

    New puppies can be housetrained within a few days with careful supervision, consistent commands and rewards. Puppies will go to the toilet after waking up and after eating. Give your puppy the positive reinforcement required by giving a reward in the form of food or lavish praise.


    Even if he or she makes a mistake, never punish, as it will make the matter worse. The dog will likely become anxious and wait to go to the toilet when you are away. If a reprimand is needed, a loud ‘no’ is sufficient to distract the puppy so that you can then redirect it to the correct area. When you cannot supervise your puppy, such as during the night, confine him to a secure area that contains his bed and toys and an area covered with paper for his toilet.

  • How can I stop my puppy from biting?

    Biting and mouthing are normal when puppies play with other dogs. However, biting humans should be discouraged as it can lead to bigger problems as your dog gets older. Male puppies are especially likely to use it to establish dominance over family members, so stop the behaviour before a real problem emerges. Try not to engage in rough play such as tug-of-war games as they can lead to dominance problems.


    Transfer biting behaviour onto toys and chewing objects, and praise the puppy when he uses the toys. When puppies are small, their biting and mouthing isn’t painful, so owners tend to allow it. If a puppy is biting you, say ‘no’ once and withdraw play and attention. You and all members of the family need to be immediate and consistent for the training to work. If there continues to be a problem, you may need to leave the room in order to withdraw attention.


    Punishment is often ineffective and can serve to reinforce the aggression or cause the puppy to become anxious, fearful or perhaps more excited. Distraction such as loud noises (a shake can be filled with pebbles, air horn, or loud whistle) can be effective. A head halter and lead is useful as pulling the lead closes the mouth while you say ‘no’. Withdraw play until the puppy has quietened down, then praise. As with other training lessons, control and leadership over your puppy make learning much faster and longer lasting. Establish dominance over the puppy and start obedience training early. Ensure all family members are consistent and assertive in their training.

  • How do I clean my dog’s ears?

    Checking and cleaning your dog’s ears, preferably once a week, is an important part of the grooming routine and helps prevent excess wax build-up and ear infections. If you suspect your dog already has an ear problem, you should consult your veterinarian straight away for correct diagnosis and treatment. Any discharges, unpleasant smells, redness, pain, swelling, excess scratching or rubbing of the ears may indicate an ear infection or other problem.


    Ears can be simply cleaned by using an ear cleaning solution provided by your vet. Ear cleaners remove excess moisture, wax and debris from the outer ear canal. Only use products specifically for dogs and avoid medicated products unless advised by your vet. Hold up the earflap and dribble a few drops into the ear canal. Massage gently at the base of the ear (you will hear a squelching sound as you do so) to work in the solution. Stop if this appears to be painful to your pet and consult your vet. Repeat with the other ear. Use cotton wool to wipe away any excess solution, and to clean out any wax or debris. Use your forefinger and only clean as far as it will naturally reach to avoid hurting the eardrum.


    Never use cotton buds as they can damage the sensitive lining of the ear canal or perforate the eardrum.

  • Why does my dog have bad breath?

    Dental disease is one of the most common problems affecting dogs and cats today. In humans, tartar builds up if we do not remove it by brushing. Likewise in animals, tartar builds up if it is not removed by chewing on raw bones or other gnawing toys. Tartar then develops into a visible hard, yellow mineral build up. Then the gums recede from around the teeth, and other supporting structures for the teeth are weakened, leading to tooth infections, tooth loss and bad breath. This process is called periodontal disease.


    Apart from tooth problems, periodontal disease can also affect general health as bacteria are released into the bloodstream through the inflamed gums and can lodge in places like the kidneys and heart valves, causing problems in these sites. Therefore, mouth health is important for your pet’s overall health and longevity. If there is a significant tartar build up or inflamed gums (gingivitis), your dog will need ultrasonic scaling by your vet, which needs to be performed under an anaesthetic.

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